VEPR 12 from FIME group
Posted: Wed Jan 04, 2017 3:06 pm
so i recently purchased a vepr 12 from the FIME group. Super cool gun and a lot of fun to shoot. I did my research on them and decided it was a solid investment with minimal effort to get it running 100%. upon receiving the rifle and shooting it for the first time I was experiencing failures to extract and eject. Based on what I read this was normal for it.
Polished the rails and bolt carrier and hammer (this seemed to be the go to fix) and still experienced issues. Ran high speed stuff through it, buck shot and slugs and it got worse. A friend of mine purchased the same model as me at the same time as me. He was experiencing zero problems. So after another round of frustration we swapped bolts to see if it was an extractor problem. Mine ran 100% with his and his ran like garbage with mine. Problem located. Further inspection of the bolt face is revealed in the pictures below.
My Bolt is on the left while my buddy's bolt is on the right. notice the fixed extractor right side of the bolt? mine is a little nub.. (hey I'm not the only guy with this problem!)
Close up of mine.
close up of his.
So After discovering this I gave the FIME group a call. They sent me an email so I could send pictures of the problem and get stuff sorted out. They asked over the phone if I thought just the part could be sent in and replaced or if the while rifle needed to be sent in. Just the part should work! The gave me a case number and said send it back.... just the bolt or the whole rifle? It'll be cheaper and easier for me to just send the bolt since that's the defect. Good to go on shipping the bolt... Bolt is in the mail!
Received an email a couple days later that they need the whole rifle and not the bolt. I asked what changed? They said nothing changed.. I said YOU told me to ship just the bolt... Ok they will let the TECH team know... Get an email TODAY that after looking at the bolt they need the whole rifle shipped back... on my dime...
At this point I'm getting pissed.. I have a request in for them to either FIX the bolt, pay for the shotgun to be shipped back OR throw in some major swag to say sorry for shipping you a defective product. I'll keep you guys posted on this.. so far its been 2 weeks of going round and round.
Polished the rails and bolt carrier and hammer (this seemed to be the go to fix) and still experienced issues. Ran high speed stuff through it, buck shot and slugs and it got worse. A friend of mine purchased the same model as me at the same time as me. He was experiencing zero problems. So after another round of frustration we swapped bolts to see if it was an extractor problem. Mine ran 100% with his and his ran like garbage with mine. Problem located. Further inspection of the bolt face is revealed in the pictures below.
My Bolt is on the left while my buddy's bolt is on the right. notice the fixed extractor right side of the bolt? mine is a little nub.. (hey I'm not the only guy with this problem!)
Close up of mine.
close up of his.
So After discovering this I gave the FIME group a call. They sent me an email so I could send pictures of the problem and get stuff sorted out. They asked over the phone if I thought just the part could be sent in and replaced or if the while rifle needed to be sent in. Just the part should work! The gave me a case number and said send it back.... just the bolt or the whole rifle? It'll be cheaper and easier for me to just send the bolt since that's the defect. Good to go on shipping the bolt... Bolt is in the mail!
Received an email a couple days later that they need the whole rifle and not the bolt. I asked what changed? They said nothing changed.. I said YOU told me to ship just the bolt... Ok they will let the TECH team know... Get an email TODAY that after looking at the bolt they need the whole rifle shipped back... on my dime...
At this point I'm getting pissed.. I have a request in for them to either FIX the bolt, pay for the shotgun to be shipped back OR throw in some major swag to say sorry for shipping you a defective product. I'll keep you guys posted on this.. so far its been 2 weeks of going round and round.